Frequently Asked Questions


Is EnsureTM only for new buildings?

No, EnsureTM meters can be installed quickly on any building with a GHX that needs protection.

Is EnsureTM difficult to install?

No, the installation for an EnsureTM system typically takes only a few hours before data is visible on our site. We typically do not install the meters, as it's handled by the building's installer. We can provide a copy of our installation manual if anyone is interested.

Does the building need Wi-fi?

Yes, the building will need some sort of wi-fi capability to get the measured signal from our IoT meter to the remote and/or local servers. Our local server can connect to a wired system through wired LAN.

How is EnsureTM different from standard energy meters?

EnsureTM connects to a remote server that monitors the energy usage and can be set to alert building owners/operators when discrepancies occur. Further, EnsureTM includes a theoretical model that predicts the expected long-term temperatures based on the real measured building loads, and warn users to take evasive action years before problems actually arise. Standard energy meters can measure flows and temperatures and even calculate the loads, but the owner/operator is left to analyze the data on their own.

Does EnsureTM include an SD card?

EnsureTM meters don't have any local storage. All data collected by EnsureTM meters is either stored on the web or on an EnsureTM local server on site.

Feel free to contact us if with any further questions or comments.

Purchase model

ENSURETM is provided as a hardware and software service. Clients purchase an initial 3-year contract, followed by annual or monthly subscriptions. We host our software online, where we can provide continuous updates and modifications. We do retain ownership of our hardware, but it's included as part of our service fee and may be updated or replaced as technology changes. ENSURETM runs independently of other equipment, and is therefore applicable to both new and any existing GSHP projects. Contact our sales team for details.